We know that making informed decisions about electric vehicle (EV) charging solutions is an essential step in determining the right fit. Our FLEXX Mobile DC Fast Chargers and Omega Installed Chargers offer flexibility and reliability to meet various charging needs. Below, we’ve answered the most frequently asked questions about our products and services to guide you through the details and help you choose the best solution for your business.
FLEXX Mobile DC Fast Chargers are designed to provide reliable, high-speed charging for electric vehicles wherever they’re needed. These units are transportation-ready for on-the-go needs, meaning they can be deployed in a variety of locations without the need for fixed infrastructure. FLEXX units provide both NACS and CCS1 DC fast charging connectors offering speeds up to 120kW. They are ideal for temporary installations, emergency scenarios, and events.
The FLEXX Mobile DC Fast Chargers serve a diverse range of industries, including fleet operations, event venues, emergency response teams, construction sites, entertainment production sets, municipalities, logistics and distribution centers, retail and commercial hubs, transportation and public transit, and automotive rental companies. These chargers provide flexible, on-the-go charging solutions tailored to the unique needs of each sector.
Omega Installed DC Fast Chargers offer scalable charging capabilities by adding modules from your installed configuration up to 320kW.
FLEXX units are designed for rapid deployment, allowing them to be set up and operational immediately. This flexibility makes them ideal for temporary or mobile charging requirements at events, construction sites, or emergency response situations.
The FLEXX units offer fast charging capabilities up to 120kW, suitable for mobile use cases. The Omega units, built for permanent installations, provide charging outputs ranging from 120kW to 240kW, delivering high-speed charging for larger operations and fleet needs.
Yes, FLEXX chargers are engineered to operate in a variety of environmental conditions. They are built to withstand temperature variations, humidity, and other weather elements, making them reliable even in challenging outdoor environments.
Omega Installed Chargers require an installed setup with access to a three-phase AC power supply and adequate space for the charging unit. Installation typically involves collaboration with Charge Rigs’ technical team to ensure optimal placement and compliance with local regulations.
To become a certified Charge Rigs dealer, you can contact our team here. We will review your application and contact you with next steps to join our network and bring cutting-edge EV charging solutions to your customers.
Both FLEXX and Omega chargers are designed for low maintenance. Our team provides remote diagnostics and support to address most maintenance needs, ensuring maximum uptime. Regular checks are recommended to keep the units in peak condition, especially in high-traffic or challenging environments. The FLEXX trailers will require routine maintenance to ensure safety and reliability
Charge Rigs’ chargers include a comprehensive suite of safety features such as over-current protection, under-voltage monitoring, residual current protection, and surge protection. These systems ensure safe operation for both users and vehicles, even in high-demand scenarios.
Yes, Charge Rigs offers comprehensive training for dealers and authorized personnel on the installation, operation, and maintenance of both FLEXX and Omega chargers. This training ensures safe, efficient use and allows teams to fully leverage the capabilities of each charger.
Both FLEXX and Omega chargers support the Open Charge Point Protocol (OCPP), which enables seamless integration with existing EV charging networks and backend systems. This compatibility allows for flexible deployment and easy monitoring within established infrastructures.
Absolutely. FLEXX chargers are designed for mobility and can be transported between sites with ease. Their compact, trailer-compatible design allows fleet managers or event coordinators to deploy charging capabilities wherever and whenever needed.
FLEXX chargers are built to manage high demand efficiently, providing fast charging at up to 120kW. This capability allows them to serve multiple vehicles in quick succession, reducing wait times and supporting high-traffic scenarios at events or other busy venues.
Charge Rigs provides a range of support services for dealers and clients, including 24/7 technical assistance, remote diagnostics, and maintenance guidance. Our commitment to dealer success includes training, marketing support, and reliable customer service to help dealers effectively meet their clients’ charging needs.
Still have questions? Contact Charge Rigs today to learn more about how our FLEXX Mobile DC Fast Chargers and Omega Installed systems can support your EV charging needs.
